Frequently Asked Questions

You can book through our website by filling out the service request form, or call us directly at (850) 508-8847. We will confirm your appointment with a date, time, and estimated cost within a few hours.

We recommend booking at least 24-48 hours in advance to guarantee your preferred time slot. However, we do our best to accommodate last-minute requests when our schedule allows.

Yes, same-day service is available depending on our current schedule and the type of repair. Call us directly for the fastest turnaround on same-day requests. Emergency services are always prioritized.

We understand plans change. Just give us at least 4 hours notice and there is no cancellation fee. You can call, text, or email us to reschedule, and we will find a new time that works for you.

Our prices are based on the type of service, the parts required, and your vehicle make and model. We provide a detailed estimate before any work begins so there are no surprises at checkout.

Travel is free within 15 miles of Chesterfield. For distances of 15-25 miles there is a $25 fee, and 25-40 miles is $50. For locations beyond 40 miles, give us a call and we will work something out.

We understand that unexpected repairs can strain a budget. We offer flexible payment options on qualifying repairs over $300. Ask us about it when you book your service.

We accept cash, all major credit and debit cards, Zelle, Cash App, and Apple Pay. Payment is collected after the repair is complete and you are satisfied with the work.

Most common repairs can be performed on-site, including oil changes, brake jobs, battery replacements, diagnostics, tune-ups, starter and alternator swaps, and more. About 85% of standard repairs can be done right in your driveway.

Some jobs require a lift or specialized shop equipment. If we determine during inspection that the repair needs a shop environment, we will let you know upfront and can help coordinate towing to a trusted facility.

We source and provide all parts needed for your repair. We use quality OEM or equivalent aftermarket parts from trusted suppliers. If you have a specific brand preference or already purchased parts, let us know and we can work with those.

Yes. All of our labor is backed by a 12-month / 12,000-mile warranty. Parts warranties vary by manufacturer but typically range from 12 to 36 months. We stand behind our work.

We work on most domestic and import cars, trucks, and SUVs. This includes Ford, Chevy, Toyota, Honda, Nissan, Hyundai, BMW, Mercedes, and many more. If you have an uncommon vehicle, just ask — we will let you know.

Absolutely. We are ASE certified, fully insured with general liability and commercial auto coverage, and licensed to operate as a mobile mechanic in the state of Virginia.

We primarily serve Chesterfield, Midlothian, Richmond, Colonial Heights, and surrounding communities within a 40-mile radius. If you are outside that range, give us a call — we may still be able to help.

Most common services take between 30 minutes and 3 hours. An oil change runs about 30-45 minutes, brake pads about 1-2 hours, and more involved work like timing belts may take half a day. We give you a time estimate when you book.

Light rain is no problem — we come prepared with canopies and protective covers. For heavy storms or unsafe weather conditions, we will contact you to reschedule at no charge. Safety always comes first.